Mark Kestner shares a chief innovation officer’s perspective on healthcare in this episode of the Perspectives on Healthcare Podcast with Rob Oliver. Among his many accomplishments, Mark served in the Army and we appreciate his service to our country. Located in Washington DC, Mark Kestner is a member of the baby Boomer generation. He has worked in healthcare as a surgeon and now is the chief innovation officer at MediGuru.
Here are 3 things that stood out as Mark Kestner gave us a chief innovation officer’s perspective on healthcare:
· Quality healthcare must be patient centric, it must be focused on outcome and decreasing overall cost
· Mark has a unique view in which he makes an important distinction between people who are “patients” and those who are “customers” of healthcare
· In the past, systems were built around what was convenient for the healthcare system and the providers. Systems now should be built around what is most convenient for the patient/customer.
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Disclaimer: All opinions expressed by guests on the Perspectives on Healthcare Podcast are solely the opinion of the guest. They are not to be misconstrued as medical diagnoses or medical advice. Please consult with a licensed medical professional before attempting any of the treatments suggested.